on 06-12-2016 08:20 AM
on 06-12-2016 10:03 AM
Hi @RJG15, generally this would be credited back to your account, however if you're unsure it may be best to complete a Transaction Dispute Form, so that we can investigate this for you and try to recover the funds if it has not returned to your account.
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on 15-12-2017 09:30 AM
Generally, being reimbursed cash not provided by a Bankwest ATM, takes 21-45 working days.
this is Bankwest policy and procedure.
A ridiculously lengthy process I am enduring at present. The customer suffers without their money, due to Bankwest ATM fault, and Bankwest take their own time, without the ability to speed up or justify their ridiculous process.
on 15-12-2017 10:30 AM