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RJG15
RJG15
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ATM
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Posted by RJG15 RJG15

on ‎06-12-2016 08:20 AM

Message 1 of 3 219 Views

I recently used and ATM to withdraw money. I was unable to collect the cash quick enough and it was sucked back into the machine. Will this automatically be refunded to my account?
(It was a Rediteller NOT a Bankwest ATM)

 

Thanks

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LyndsC
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Re: ATM
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Posted by LyndsC LyndsC

on ‎06-12-2016 10:03 AM

Message 2 of 3 217 Views

Hi @RJG15, generally this would be credited back to your account, however if you're unsure it may be best to complete a Transaction Dispute Form, so that we can investigate this for you and try to recover the funds if it has not returned to your account.

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RJG15
RJG15
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Re: ATM
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Posted by RJG15 RJG15

on ‎06-12-2016 10:23 AM

Message 3 of 3 216 Views

Thanks!
Will complete the form now

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Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2017 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.