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ATM malfunction took $2000
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11-01-2018 06:15 AM - edited 11-01-2018 06:25 AM
Re: ATM malfunction took $2000
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on 11-01-2018 11:37 AM
Re: ATM malfunction took $2000
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on 12-01-2018 09:27 AM
Hi
Yes it has been resolved. A malfunction of an ATM shouldn't take 4 days to fix. To have $2000 in limbo for 4 days not knowing if you will ever see that money again is a stressful time. I know with the ANZ bank when you make a deposit and the ATM malfunctions the ATM gives you the money back. Maybe your ATM's should do the same thing.

Re: ATM malfunction took $2000
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on 12-01-2018 10:56 AM
I can definitely appreciate where you are coming from @Mike74r, and will ensure that your feedback is passed on in regards to this. I am glad to hear that this has been resolved for you, thank you.

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Re: ATM malfunction took $2000
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on 22-01-2018 06:08 AM
Re: ATM malfunction took $2000
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on 22-01-2018 10:39 AM
Hi @Kitten, I'm sorry you feel this way. Is there a particular ATM you are referring to? I'd really like to ensure that this is passed on to be looked into. Thanks.

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Re: ATM malfunction took $2000
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on 22-01-2018 11:06 AM
Re: ATM malfunction took $2000
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on 22-01-2018 11:36 AM