on 18-01-2016 07:23 AM
I have a mastercard
I forgot to pay my november account of $15.also made purchases thru ebay and paypal of $46.20.my december statement arrived and I was charged $25 late fee (ok my fault)but the statement also included $10.75 PURCHASE INTEREST.how can I be charged 10.75 interest on 15.00 owing
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on 18-01-2016 10:46 AM
Thanks for contacting us in regards to this. Via the Forum I'm not able to see what has happened and why this was charged however if you have access to a computer you can log into online banking to live chat with us. Alternatively you can call us on 13 17 19 so we can look into this for you. Thanks!
on 25-01-2016 01:52 PM
no I didnt ring them a second time,too angry to deal with them.
a man on talkback radio said the same happened to him (different bank)
he found that using a credit card to pay say car rego is now concided a cash advance and interest is applied instantly and daily till its repaid.so Im cancelling my credit card and use a debit card