on 16-09-2016 09:06 AM
Hi BW Team ~
Last year, I put a hold on my credit card which was a really great feature of your credit cards... it was offered to me as I was worried I couldn't pay it off and instead just keep using it. So the lady I spoke to at the call centre told me to put a hold on it that way I couldn't use it while im trying to pay it off but that I can always call back if I wanna lift the hold and use my card again.
So I have finally fully paid my credit card and have zero balance and I have requested for some credit to be refunded to my bank account.
Can I still keep the card active??
I realised if I have to reapply again at some stage it will affect my credit score so I was thinking to just keep it active at zero balance if in case I have to use it in the future.
on 16-09-2016 04:09 PM
Hi @kamper1, for security reasons I can't access or discuss any personal account information over the forum, so I'm unable to see the status of your account, but if your credit card is still open you can certainly keep it active. It would be a good idea to give us a call on 13 17 19 so we can check on the status for you. Thanks!