Bankwest Forum

Ask a new question
Reply
New Member

how can i chat online?

Posted by kellieb80 kellieb80
Message 1 of 2 315 Views
 
Reply
0 Kudos
Moderator

Re: how can i chat online?

Posted by DanaeC DanaeC
Message 2 of 2 314 Views

Hi @kellieb80, thanks for your enquiry. The Online Chat button is located at the bottom of the screen once you have logged into your Online Banking from a PC. If all of the consultants are at capacity, the "Chat Now" button would say unavailable, however as soon as someone is free it will re-populate. Please note that it may take a few minutes for an agent to become available.
Hope this helps!

Reply
0 Kudos
Ask a new question
Top kudoed contributors

Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2017 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.