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crackruckles
crackruckles
New Member

credit card balance vs available
Posted by crackruckles crackruckles

on ‎16-11-2016 07:47 PM

Message 1 of 2 878 Views

Hi guys,

 

I have just had a look at my credit card and my available is higher then my credit limit and my balance is not 0.

does that mean i have put to much money onto my credit card and can take some back off or could there be a delayed charge of some sorts?

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SarahF
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Re: credit card balance vs available
Posted by SarahF SarahF

on ‎17-11-2016 09:15 AM

Message 2 of 2 871 Views

Hi @crackruckles, via the Forum I'm not able to identify you to view the account details to see what has happened however if there are still some transactions in authorisation only this may be the case. If you log into online banking via a computer you can live chat with our team so they can look into what you've got available and the options to withdraw extra funds.

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© 2018 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.
Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2018 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.