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Unauthorised Transactions

Posted by PaulWouldLikeToKnow PaulWouldLikeToKnow
Message 1 of 2 885 Views

Hello, my name is Paul and the reason I am contacting you is because I was reviewing my Bankwest accounts at around 11:30pm on Thursday the 18th Of October 2018 and wish to report that there are 2 transactions that I did not conduct, approve or authorise anyone else to conduct, approve or authorise on my behalf.

Here are the details Bankwest Offset Transaction A/C with the last two numbers ending in 71

Items from the following two McDonalds Outlets both of which are located in Sydney

Transaction Date:

Wed 17th Oct 2018

$ 3.25 McDonalds

               Thornleigh

$ 3.65 McDonalds

               Miranda

I very rarely buy anything from McDonalds and I was at North Ryde for most of the day on the day these transactions occurred. I do not own a car and I do not know anyone that lives in either Miranda or Thornleigh

Please urgently advise what action can be taken to prevent any further transactions taking place.

 

Kind Regards

Paul Wilkins

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Re: Unauthorised Transactions

Posted by MegB MegB
Message 2 of 2 882 Views

Hey Paul, I'm so sorry to hear you've had unauthorised transactions process to your account, and can appreciate this is quite concerning. 

Please click here for further information in regards to disputing these transactions.

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