on 18-10-2018 10:05 PM
Hello, my name is Paul and the reason I am contacting you is because I was reviewing my Bankwest accounts at around 11:30pm on Thursday the 18th Of October 2018 and wish to report that there are 2 transactions that I did not conduct, approve or authorise anyone else to conduct, approve or authorise on my behalf.
Here are the details Bankwest Offset Transaction A/C with the last two numbers ending in 71
Items from the following two McDonalds Outlets both of which are located in Sydney
Wed 17th Oct 2018
$ 3.25 McDonalds
$ 3.65 McDonalds
I very rarely buy anything from McDonalds and I was at North Ryde for most of the day on the day these transactions occurred. I do not own a car and I do not know anyone that lives in either Miranda or Thornleigh
Please urgently advise what action can be taken to prevent any further transactions taking place.
on 19-10-2018 02:06 PM
Hey Paul, I'm so sorry to hear you've had unauthorised transactions process to your account, and can appreciate this is quite concerning.