on 24-11-2018 03:34 PM
I purchased goods (40 PDS) from a UK website only to find out after payment that the business is in China. When I attempted to return to website, it does not exist. Is there any way one can get the transaction reversed and recover the funds. Some of the items I purchased were posted, not what was advertised on the website, cheap imitation.
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on 26-11-2018 10:20 AM
Hey @ASR, how frustrating! Really sorry to hear that happened to you.
While we can't "reverse" a transaction once it has been debited, we can certainly dispute it on your behalf. This previous Forum Post should help with your next steps, including how to start the dispute process, and a link to the required form.
Any further questions, let me know.
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on 07-12-2018 07:56 AM