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Remove credit enquiry

Posted by reuben reuben
Message 1 of 2 606 Views

Hi,

 

There is a credit enquiry for a credit card on 15 August 2019, but I did not apply for any cards. Could you please help with removing this? Thanks.

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Re: Remove credit enquiry

Posted by DanaeC DanaeC
Message 2 of 2 564 Views

Hey @reuben , please get in touch with our Contact Centre so that they can look into getting this done for you. 
If you can log in to Online Banking and select "Ask Us" via the Mobile App menu or "Message us Now" from a PC, our Online Team can assist. Alternatively, you can give us a call on 13 17 19 - both services are available 24/7 for your convenience.
Thank you!

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