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Query re Uncleared Funds.

Posted by Denise55 Denise55
Message 1 of 2 456 Views

Good afternoon.

i only just recently logged onto my old Mastercard Account yesterday , and I just want to understand something.

i have a credit limit of $1000.00 and it states on the eStatement  closing balance $1792:12cr ,my limit $1000.00,available balance $2,797.12. 

i went to pay an BPAY bill, but pop up stated insuffient funds.

i then noticed under another heading Uncleared Funds $0.00

Can someone explain what this means.

Denise

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Re: Query re Uncleared Funds.

Posted by AlexM AlexM
Message 2 of 2 451 Views

Hi @Denise55, this is something we'd like to take a look at for you - I can't view your accounts through the Forum, but if you have access to a computer you can login to our Messaging service (login to your Online Banking then click 'Message Us Now' down the right hand side, or along the bottom) our team will be able to take a look for you and assist. If you can't get online, our contact centre can assist on 13 17 19 between 8am-8pm your local time. Hope this helps Smiley Happy

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