on 20-12-2017 03:26 PM
i only just recently logged onto my old Mastercard Account yesterday , and I just want to understand something.
i have a credit limit of $1000.00 and it states on the eStatement closing balance $1792:12cr ,my limit $1000.00,available balance $2,797.12.
i went to pay an BPAY bill, but pop up stated insuffient funds.
i then noticed under another heading Uncleared Funds $0.00
Can someone explain what this means.
on 21-12-2017 09:21 AM
Hi @Denise55, this is something we'd like to take a look at for you - I can't view your accounts through the Forum, but if you have access to a computer you can login to our Messaging service (login to your Online Banking then click 'Message Us Now' down the right hand side, or along the bottom) our team will be able to take a look for you and assist. If you can't get online, our contact centre can assist on 13 17 19 between 8am-8pm your local time. Hope this helps
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