on 16-09-2018 01:43 PM
My credit card expires in Dec this year and I want to request a new one now before that happens. How do i do that and is it possible to do it without going to a branch?
on 18-09-2018 12:17 PM
Hey @Maxwellj great question! When a card is coming up for expiry, a replacement will be issued to the address we have on file for you automatically about a month before the expiry date. To check that the address we have for you is correct, or to request the card earlier please log into your online banking and hit the 'Message us now' button (or the 'Ask us' button if using our app) and our Messaging Team can arrange this for you. They're available at any time.