- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
PIN Number for Online Business Account
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
on 04-06-2018 12:45 PM
Hi,
I lost my card and was re issued a new one, however, once it came, my old pin number will not work. How can I change my pin through the OBB as there is no option to self manage cards etc on Business Banking. Thank you
Re: PIN Number for Online Business Account
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
on 04-06-2018 02:22 PM
Hi @Melrenb, this is a very good question!
If you also use Personal Online Banking (known as BOB) you can login to the full site and select "Self Service > Manage My Cards" from the left side menu to change your PIN immediately. Make sure you have your mobile phone handy, as an SMS Code is required to complete the process.
If you don't use BOB, you'd need to call our Business Support Team on 137 000 to have a new PIN issued. They're available between 6am - 6pm AWST Monday - Friday, and 6am - 2pm AWST on Saturdays.
I hope this helps.

Was this helpful? Then give it 'Kudos'!
If your question was answered, select 'Accept as Solution' to make it easier for others to find.