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Offset account limit is set to 0

Posted by JamesD1980 JamesD1980
Message 1 of 2 678 Views

Why can’t I use my offset account debit card online 

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Re: Offset account limit is set to 0

Posted by DanaeC DanaeC
Message 2 of 2 667 Views

Hey @JamesD1980, if you've got an activated and current dated Debit Mastercard, you should certainly be able to use this for online purchases.


We're unable to view or provide any personal information via the Forum I'm sorry, though if you can log in to Online Banking and select "Ask Us" via the Mobile App menu or "Message us Now" from a PC, our Online Team would be happy to take a look at what could be happening here. Alternatively, you can give us a buzz on 13 17 19 - both services are available 24/7 for your convenience.


Thank you.

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