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Sammcgrath95
Sammcgrath95
New Member

New pin
Posted by Sammcgrath95 Sammcgrath95

on ‎17-07-2018 08:53 PM

Message 1 of 2 117 Views

Once I’ve activated my replacement card over the phone do I need to make a new pin or will it be my old pin I had before 

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MegB
Moderator
Moderator

Re: New pin
Posted by MegB MegB

on ‎19-07-2018 11:38 AM

Message 2 of 2 102 Views

Hi @Sammcgrath95, if the card was replaced due to expiry or damage, you can continue to use the same PIN as previously.

 

If the previous card was lost or stolen, you will need to create a new PIN, if you activate the card through your online banking this is part of the activation process.

 

If you activate the card over the phone, please log into your online banking (using the full website) and hit 'self service' > 'manage my cards' > select the card from the drop down box and follow the prompts to select the PIN.

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Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2018 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.
Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2018 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.