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My debit card is about to expire but I'm currently overseas

Posted by Anon1991 Anon1991
Message 1 of 4 93 Views

Dear Bankwest,

 

My debit card is expiring end of this month but I'm overseas and won't be back till end of November.

 

Is it possible to receive the new card overseas by the following steps.

1) changing my physical corresponding address to my overseas address through Bankwest Online Banking.

2) contacting Bankwest through Live Chat (as I'm currently overseas)?

 

Regards,

Anon1991

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Re: My debit card is about to expire but I'm currently overseas

Posted by DanaeC DanaeC
Message 2 of 4 84 Views

Hi @Anon1991, thanks for your enquiry. Whilst we can't send Debit Cards overseas I'm sorry, you can certainly speak with our Contact Centre to discuss what options are available to you, to ensure you're not stuck overseas without a card! 

You can login to Online Banking from a PC and select the "Chat Now" button at the bottom of your screen between 7am – 6pm AWST Monday – Friday for assistance with this. Alternatively, you can call our Contact Centre on +61 8 9486 4130 from overseas. This is a 24/7 Reverse Charges Number, however as you would need to contact the International Operator in the country you are in, I am unable to advise if there would be any charges applied by the local or international telephone company for contacting the operator. 

 

Thank you. 

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Re: My debit card is about to expire but I'm currently overseas

Posted by Anon1991 Anon1991
Message 3 of 4 76 Views

Dear DanaeC,

 

Thanks for your informative reply. 

 

 

Regards,

Anon1991

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Re: My debit card is about to expire but I'm currently overseas

Posted by DanaeC DanaeC
Message 4 of 4 72 Views

My pleasure @Anon1991, I hope you enjoy the rest of your time away!

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