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Posted by JaneH JaneH
Message 1 of 2 451 Views

Are you able to help me with my MasterCard , the fees are eating into anything I can pay off 

the interest rate is quite high 

feel like I’m getting no where with this , my home loans rates are low but would like them also looked at 


if you could possibly reverse all the bank fees and help me out like this for a period of time would be very grateful 

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Re: Mastercatd

Posted by MegB MegB
Message 2 of 2 432 Views

Hi @JaneH if you're experiencing financial hardship, our Customer Assistance Team can take a look at your accounts and advise of options that may help. 

Our Customer Options Team can certainly take a look at your home loan interest rate, to see if we have any other options available for you on that front. They're available on 13 17 19. 

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