Bankwest Forum

Ask a new question
New Member

Master Card expired

Posted by davidjosephk davidjosephk
Message 1 of 2 568 Views

My Debit card is expring 05/19. TO date, I have not received a replacement card. Is rhere some that can help? Thanks.

0 Kudos

Re: Master Card expired

Posted by DanaeC DanaeC
Message 2 of 2 546 Views

Hi there @davidjosephk thanks for getting in touch.

Just an FYI that if your card is due to expire this month a new one will automatically be issued around 14 days prior to the end of the month, so it may be a good idea to follow this up with a consultant to confirm it's going to be sent to the correct mailing address.


You can order a new card at any time via the "Self Service > Debit Mastercard Request" tab in your Online Banking. Once received, you can activate it and choose your own PIN. Again, this is done within your Online Banking using the "Self Service > Manage my Cards" tab. An SMS Code is required for this, so make sure you have your registered Australian mobile phone handy.

Alternatively, you can log in to Online Banking and select "Ask Us" via the Mobile App menu or "Message us Now" from a PC, where our Online Team will be happy help you out. Otherwise, you can give us a buzz on 13 17 19 - both services are available 24/7 for your convenience.


Hope this helps!

Was this helpful? Then give it 'Kudos'!

If your question was answered, select 'Accept as Solution' to make it easier for others to find.

0 Kudos
Ask a new question
Top kudoed contributors

Bankwest SWIFT code: BKWAAU6P
© 2020 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.