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Hydie04
Hydie04
New Member

Lost debit card in norway.
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Posted by Hydie04 Hydie04

on ‎29-05-2017 03:42 AM

Message 1 of 2 352 Views

Hi I was wondering if I could get my Bankwest platinum debit MasterCard cancelled? Lost it in oslo, norway. Can communicate via email or phone. Thanks.

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DanaeC
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Re: Lost debit card in norway.
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Posted by DanaeC DanaeC

on ‎29-05-2017 11:23 AM

Message 2 of 2 352 Views

Hi @Hydie04, I'm sorry to hear this. For security purposes it would be best for us to place a temporary hold on the card in question, to ensure that it cannot be used without your consent. You may then be able to arrange an Emergency Replacement Card with MasterCard International* via the details below, so you don't have to stress about being stuck!

 

Via the Forum we are unable to view your full details, however if you would like me to arrange the hold, can you please send an email to forum@bankwest.com.au confirming your full name and contact number? Alternatively, you can login to Online Banking and select the "Chat Now" button at the bottom of your screen and discuss this with a consultant between 7am - 6pm Monday - Friday AWST for immediate assistance. Hope this helps!

 

*MasterCard International can offer assistance with emergency cash or card replacement. They can be contacted on +1 636 722 7111. If using an International Operator you may reverse the charges when calling from a landline telephone. Please note that we have no control over any charges applied by the local or international telephone company for contacting the operator.

 

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© 2017 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.
Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2017 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.