on 19-07-2017 04:27 AM
My husband has lost his credit card whilst overseas. None of the phone numbers are working! I've tried +61894492840 and +61894864130. Please help!
19-07-2017 09:34 AM - edited 19-07-2017 11:10 AM
Hi @SueK, I'm sorry to hear that you've have had some trouble reaching us on the international numbers. Whilst we can certainly assist, we would need to be able to identify your husband, which we are unable to do via The Forum I'm sorry.
If you can access a PC, you can ask your husband to login to his Online Banking ASAP and select the "Chat Now" button at the bottom of the screen between 7am – 6pm AWST Monday – Friday for immediate assistance with this. The team can even discuss Emergency Replacement Options with him, to ensure you're not stuck!
Alternatively, if you could email your full name, Forum username, contact number (including any country/area codes) and your current location to Forum@Bankwest.com.au, we can arrange for a specialist to call you and assist. Thank you.