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Lost card overseas

Posted by Kateboscolo Kateboscolo
Message 1 of 5 3,683 Views
Travelling overseas and have lost my bank card. Is there anyway to cancel or suspend the card/account online as I don't have access to a phone to call the lost cards line.
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Re: Lost card overseas

Posted by PeteW PeteW
Message 2 of 5 3,680 Views

Thanks for getting in touch via the Forum and sorry to hear you've lost your card! Check out this post for what you need to do to get this sorted.

 

If you have any trouble gettiing in touch with us over the phone, just let me know.

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Re: Lost card overseas

Posted by cgm cgm
Message 3 of 5 3,668 Views

The #TeamTravelTips for Banking Overseas post is also great for a whole range of matters including lost/stolen cards!

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Re: Lost card overseas

Posted by Colin005 Colin005
Message 4 of 5 6 Views

I am in madagascar my card is at the bank but need an email from bankwest before they will give it back to me



 

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Re: Lost card overseas

Posted by DanaeC DanaeC
Message 5 of 5 3 Views

Hi @Colin005, I'm very sorry to hear of this situation.

 

Generally speaking we wouldn't recommend using the card after it has been out of your possession for security reasons. To discuss your options - including looking at organising an emergency replacement card - please pop an email through to Forum@Bankwest.com.au when you can. If you could include your full name, Forum username and best contact number, we will be in touch ASAP.

 

Thank you.

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