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ivantee
ivantee
New Member

Lost and stolen cards
Posted by ivantee ivantee

on ‎15-02-2018 05:18 PM

Message 1 of 2 1,478 Views

Do you have any customer service personnel who can speak Chinese? My friend Lost him card

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DanaeC
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Re: Lost and stolen cards
Posted by DanaeC DanaeC

on ‎19-02-2018 04:57 PM

Message 2 of 2 1,453 Views

Hi @ivantee, I'm sorry to hear this. Is he perhaps able to pop into a Bankwest store with some photo ID for assistance over the counter? This would most likely be the easiest way for us to assist him if there are any concerns with a language barrier, as we are only able to speak in English over the phone with regards to accounts. Thank you.

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Bankwest SWIFT code: BKWAAU6P
© 2020 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.
Bankwest SWIFT code: BKWAAU6P
© 2020 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.