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HMJ
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Is my credit card "platinum"?

Posted by HMJ HMJ
Message 1 of 5 769 Views

I have a MC Zero Direct credit card, it does not mention the word platinum but I have previously been eligible for international travel insurance.  Is this still the case? I meet all the other criteria of paying on my credit card etc.

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Re: Is my credit card "platinum"?

Posted by SarahF SarahF
Message 2 of 5 763 Views

Hi @HMJ, thanks for contacting us in regards to this. On your online banking it should have the name of your card. If it is a platinum card it should say MasterCard Platinum however this may have been changed if you've nicknamed your accounts. Alternatively you can live chat with us via your online banking or give us a call on 13 17 19 so we can check this for you. Thanks!

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Re: Is my credit card "platinum"?

Posted by cgm cgm
Message 3 of 5 737 Views

It doesn't say the Platinum on the actual card @HMJ?

 

Don't all Bankwest Gold and Platinum credit cards state this on the card itself @SarahF?

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Re: Is my credit card "platinum"?

Posted by LyndsC LyndsC
Message 4 of 5 733 Views

Yes @cgm, this is correct our Gold and Platinum credit cards should state this on the card, however if anyone is unsure of their card we can confirm this over the phone.

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Re: Is my credit card "platinum"?

Posted by cgm cgm
Message 5 of 5 554 Views

Hi @HMJ

 

Check out some of the really disappointing changes Bankwest is making to its credit cards here.

 

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