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I need to get statement for my old credit card

Posted by Sani Sani
Message 1 of 2 1,012 Views
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Re: I need to get statement for my old credit card

Posted by DanaeC DanaeC
Message 2 of 2 1,004 Views

Hi @Sani, thanks for reaching out.

If the Credit Card was registered for eStatements before it was closed, you will be able to view these in Online Banking, dating back up to 5 years. Just click on "Account Information > eStatements" and select the account under the "Closed Accounts" heading. If not, our Contact Centre can take a look at ordering the required statements for you (dating back up to 7 years), I just need to make you aware that there may be a fee for this.

You can log in to Online Banking and select "Ask Us" via the Mobile App menu or "Message us Now" from a PC, where our Online Team would be happy to help out at any time, 24/7. Alternatively if you can't access Online Banking, you can give us a buzz at any time on 13 17 19.

I hope this helps!

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