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I have a foreign transaction fee on my mastercard and I am unsure what its for!

Posted by jodstar78 jodstar78
Message 1 of 2 370 Views

I have a foreign transaction fee on my mastercard and I dont know what its for! Smiley Sad

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Re: I have a foreign transaction fee on my mastercard and I am unsure what its for!

Posted by DanaeC DanaeC
Message 2 of 2 367 Views

Hey @jodstar78 , the Foreign Transaction Fee will be charged when a transaction is initiated while overseas, or using an international merchant within Australia (ie an online purchase using an overseas website).
If you're not sure which transaction the fee relates to, our Contact Centre can certainly help you out Smiley Happy They're available by logging in to your Online Banking and selecting "Ask Us" via the Mobile App menu or "Message us Now" from a PC. Otherwise, you can give them a call on 13 17 19 - they're available 24/7 to assist.

Thanks!

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