a month ago
Hi @Kilindie26, we can't issue a PIN to via SMS, however if you have SMS code set up, the easiest way to change your PIN is via online banking. Please see the steps on how to do this below.
- once you’ve logged in - select PINS & activate cards from the self service menu
- select the card number from the card to manage menu
- choose a new 4 digit PIN
- enter an SMS code to confirm your identity and you’re done