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How do I pick a card colour?

Posted by HollyMaree HollyMaree
Message 1 of 2 855 Views

I applied for an Easy Transaction account which claimed to allow me to pick a card colour but was not one of the options in the application how do I pick the card colour now I have applied for the card? 

 

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Re: How do I pick a card colour?

Posted by DanaeC DanaeC
Message 2 of 2 847 Views

Hi @HollyMaree, can I confirm how you requested a new card for your account?
If you did this through your Online Banking, you won't be able to complete the order without selecting a colour for the card, which is step 4 of the process (just after you select your nominated account). ?
You're welcome to speak with our Contact Centre to see if they can issue you with a different colour, though I need to make you aware that there may be a fee for this.
Thank you.

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