on 27-05-2018 06:01 PM
I applied for an Easy Transaction account which claimed to allow me to pick a card colour but was not one of the options in the application how do I pick the card colour now I have applied for the card?
on 27-05-2018 12:15 PM
Hi @HollyMaree, can I confirm how you requested a new card for your account?
If you did this through your Online Banking, you won't be able to complete the order without selecting a colour for the card, which is step 4 of the process (just after you select your nominated account). ?
You're welcome to speak with our Contact Centre to see if they can issue you with a different colour, though I need to make you aware that there may be a fee for this.
Was this helpful? Then give it 'Kudos'!
If your question was answered, select 'Accept as Solution' to make it easier for others to find.