on 01-11-2017 05:29 PM
It's been so long since I used my business debit card in store that I have forgotten the PIN. I've looked up info about how to change a PIN in the help section, but the details only seem to apply to personal accounts. I'm in Canberra so not too many options for dropping into a branch. Is there a way for me to solve this online and sort it out myself?
on 02-11-2017 02:39 PM
Hi @miat65, you can reset your Debit Card PIN through your online banking by clicking 'Self service' > 'Manage my cards'. This function is used for both personal and business debit cards.
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on 24-01-2018 07:01 PM
Im having the same problems - for OBB business users the interface doesnt seem the same, and there is no 'self service' option on the left hand side (only customer service > manage checks/payments/transfers) - can you help please?
on 24-01-2018 07:02 PM
Sorry guys, just to clarify there is no option for OBB menu for self service > manage cards, please advise
Cheers and thank you
on 25-01-2018 09:24 AM