on 17-09-2017 12:04 PM
I have received a refund for a purchase I made on my credit card. I have received the refund after the credit card statement was issued. Does this refund count as a credit card repayment? Or do I still have to pay off the full statement balance on top of the refund amount so that I do not incur any interest?
If I still have to pay the balance on top of the amount already refunded, my credit card balance would actually go into a positive balance e.g. say my credit card limit is $5,000, after repaying the statement plus the refund, my limit will now be $6,000 as I have repaid more than the balance of the credit card. This would not make sense? Is there a way I can get the refund to be considered as a repayment?
on 18-09-2017 02:45 PM
Hi @mmteb1, thanks for your enquiry.
Even if a refund is made to your account within the statement payment period, it would not count as a payment to the balance I'm sorry. This is because only customer initiated payments are accepted, as outlined in the Credit Card Conditions of Use booklet.
The good news is, any extra/surplus above your Credit Card limit can then be used for purchases, free of any accruing interest.