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Debit card

Posted by wessec wessec
Message 1 of 2 480 Views

Hi

My ATM card for both my joint account and also for my business account both ony has a magnetic swipe strip and no chip to tap and pay. How do I go about getting a card with a chip so i can tap and pay?

Thanks

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Re: Debit card

Posted by DanaeC DanaeC
Message 2 of 2 469 Views

Hey @wessec, thanks for reaching out.

 

You'll need to speak with our Business Support Team to arrange a Debit Mastercard. They're available by calling 137 000 between the below hours:

 

Monday - Friday: 6am - 8pm AWST

Saturday: 6am - 2.30pm AWST

 

You can order a Debit Mastercard for a personal account within your Online Banking. From a PC, select "Self Service > Debit Mastercard Request" from the left side menu. Once a card is ordered, it will take up to 10 business days for the card to arrive to your address on file.

Instead, you can again log in to Online Banking and select "Ask Us" via the Mobile App menu or "Message us Now" from a PC, where our Online Team would be happy to help out with this.

 

Thanks!

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