on 14-11-2017 02:27 AM
Please send new debit card and pin please, we are returning to Australia for a holiday and would like to access cash from our account on our arrival
on 14-11-2017 10:51 AM
Hi @davidmason, for security reasons we can't access or discuss any personal account information over the forum, so we'd need to speak with you via our messaging service or over the phone to assist with this. You can access messaging during WA business hours by logging into online banking using a computer and selecting "Message us now". Alternatively, you can call us from overseas on +61 8 9486 4130. This is a reverse charges number. To use this number from outside Australia please contact the international operator in the country you are in and request to be put through to +61 8 9486 4130. Please note: we have no control over any charges applied by the local or international telephone company for contacting the operator. Thanks.