on 11-11-2017 10:16 AM
my wife tried to get money from ANZ ATM yesterday evening. But, she tried her secure code three times wrong, thus it did not return back her mastercard. Is there any chance get her card back without re-order it?
on 13-11-2017 01:46 PM
Hi @BAT, we can't retrieve a card that has been retained in an ATM. Your wife would need to give us a call on 13 17 19, and we can arrange a new card for her. Thanks
Was this helpful? Then give it 'Kudos'!
If your question was answered, select 'Accept as Solution' to make it easier for others to find.