Bankwest Forum

Ask a new question
New Member

Debit Mastercard

Posted by BAT BAT
Message 1 of 2 1,259 Views

Hi there,


my wife tried to get money from ANZ ATM yesterday evening. But, she tried her secure code three times wrong, thus it did not return back her mastercard. Is there any chance get her card back without re-order it?


Thank you

0 Kudos

Re: Debit Mastercard

Posted by LyndsC LyndsC
Message 2 of 2 1,242 Views

Hi @BAT, we can't retrieve a card that has been retained in an ATM. Your wife would need to give us a call on 13 17 19, and we can arrange a new card for her. Thanks

Was this helpful? Then give it 'Kudos'!

If your question was answered, select 'Accept as Solution' to make it easier for others to find.

0 Kudos
Ask a new question
Top kudoed contributors

Bankwest SWIFT code: BKWAAU6P
© 2019 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.