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BAT
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Debit Mastercard

Posted by BAT BAT
Message 1 of 2 47 Views

Hi there,

 

my wife tried to get money from ANZ ATM yesterday evening. But, she tried her secure code three times wrong, thus it did not return back her mastercard. Is there any chance get her card back without re-order it?

 

Thank you

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Re: Debit Mastercard

Posted by LyndsC LyndsC
Message 2 of 2 30 Views

Hi @BAT, we can't retrieve a card that has been retained in an ATM. Your wife would need to give us a call on 13 17 19, and we can arrange a new card for her. Thanks

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