on 06-04-2017 11:10 AM - last edited on 10-04-2017 08:16 AM by PeteW
Credit cards aren’t meant to be complex but there are a few topics that come up quite often which we want to explain for you.
Credit card ‘XX days’ interest free period
on 14-06-2017 08:09 AM
my previous credit card payabe balance is $1,167.71 and i have paid $1,169.95, which will fully repaid the balance owning, however, i noticed there is purchase interest of $33.21 being charged. I am a bit amused and surprised.
Can you explain why? and Can this be refunded?
on 15-06-2017 11:13 AM
Thanks for the question @jls99united. As we're unable to identify you through the forum, we'd need to speak with you over the phone or live chat to assist.If you can call our Contact Centre on 13 17 19 between 8am - 8pm your local time, or chat with us through your online banking, we can look into what has happened with your account. Thanks!