Bankwest Forum

Ask a new question
Reply
Highlighted
Moderator

Credit cards explained

[ Edited ]
Posted by SarahF SarahF
Message 1 of 3 3,238 Views

Credit cards aren’t meant to be complex but there are a few topics that come up quite often which we want to explain for you.

 

Activate your card

Change your PIN

'Authorisation Only’ on transaction listing

Unknown transaction

Credit card ‘XX days’ interest free period

Purchase interest

Late fee

Cash advance interest

Cash advance fee

Statement payment from another Bank using BPAY

Using card overseas

Lost card overseas

New Member

Re: Credit cards explained

Posted by jls99united jls99united
Message 2 of 3 2,368 Views

Hi there,

 

my previous credit card payabe balance is $1,167.71 and i have paid $1,169.95, which will fully repaid the balance owning, however, i noticed there is purchase interest of $33.21 being charged. I am a bit amused and surprised.

 

Can you explain why? and Can this be refunded?

 

Thanks

Reply
0 Kudos
Moderator

Re: Credit cards explained

Posted by LyndsC LyndsC
Message 3 of 3 2,330 Views

Thanks for the question @jls99united. As we're unable to identify you through the forum, we'd need to speak with you over the phone or live chat to assist.If you can  call our Contact Centre on 13 17 19 between 8am - 8pm your local time, or chat with us through your online banking, we can look into what has happened with your account. Thanks!

Reply
0 Kudos
Ask a new question
Top kudoed contributors

Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2017 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.