on 18-09-2018 06:47 AM
I would like to know that I have redeemed some credit card points to cashback 2 weeks ago, still I have no clue when it will be paid me back or send to me as card.
Can you please advise how it will work and how long it will take? as I am curious to know as my credit card aniversary is soon due and I want to close this account.
on 18-09-2018 12:28 PM
Hey @Ketanshah, generally cash back is created to the account within a few business days.
So we can check this for you, please jump into your online banking and hit the 'Message us now' button (or the 'Ask us' button if using our app) so our Messaging Team can take a look for you. This team is available 24/7 365.