Bankwest Forum

Ask a new question
New Member

Credit card

Posted by Hb0810 Hb0810
Message 1 of 2 1,397 Views

A refund direct to my credit card is not showing on my statement 4 days after hotel processed in maldives.  Should i be worried? ??

0 Kudos

Re: Credit card

Posted by DanaeC DanaeC
Message 2 of 2 1,395 Views

Hi @Hb0810, thanks for your enquiry.

Sometimes refunds do take longer to come through, particularly international refunds which from my personal experience can take up to 7 business days. Although, some can come through sooner, generally within 3 - 5 business days. When Bankwest receive the refund, it will be automatically credited to your account as soon as we receive the funds.

If you do not receive the funds back, you can contact the merchant to have this rectified, or our Contact Centre can assist you in initiating a Transaction Dispute - this previous Forum post should assist you further if you do need to do this.


Thank you.

Was this helpful? Then give it 'Kudos'!

If your question was answered, select 'Accept as Solution' to make it easier for others to find.

0 Kudos
Ask a new question
Top kudoed contributors

Bankwest SWIFT code: BKWAAU6P
© 2019 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.