on 19-08-2019 02:01 PM
Hey @Lukepatterson, apologies for the delay in our reply.
While we're unable to view your application via the Forum, I can let you know that due to the large volume of applications we've received recently, our processing time has been pushed out to around 2 weeks at present - I do apologise for any inconvenience.
If you already have Online Banking login details, you can have a chat to our Online Messaging Team who will be able to provide an update, and check to see if anything further is required. Alternatively, our Contact Centre are available on 13 17 19 at any time to assist.
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