Bankwest Forum

Ask a new question
Reply
New Member

Credit Card late payment fee

Posted by angel1 angel1
Message 1 of 2 699 Views

Hi,

I'm currently overseas and noticed my credit card payment is due tomorrow. I have put in a BPAY payment through today. Hopefully this goes through in time without incurring any penalty.

 

I noticed that I did not received any statement for this either on paper before I left or online. Can you please check that online paperless statement is activated as I'll be away for awhile. Further, is there a sms reminder from the bankwest app on credit card payment that can be set up?

 

Thanks.

Reply
0 Kudos
Moderator

Re: Credit Card late payment fee

Posted by LyndsC LyndsC
Message 2 of 2 688 Views

HI @angel1, fro security reasons we can't access or discuss any personal account information over the forum, so we'd need to speak with you over the phone or via live chat to look into what's happened with your statements.

You call us from overseas on +61 8 9449 2840, or chat to us by logging into online banking using a computer and selecting the orange "chat now" button in the bottom right hand corner of the page.

Reply
0 Kudos
Ask a new question
Top kudoed contributors

Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2017 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.