on 04-12-2017 03:29 PM
How long does a credit card last for? My credit card expired this year 2017 and i need to make a payment using my card. I need to pick up my new card from my parents house as i have moved houses and have not got my new card yet.
on 04-12-2017 04:27 PM
Hi @Louise18, thanks for your enquiry.
Can I please just clarify if you know that a new card has been issued to you as yet? Generally a card is posted in the last week of the month prior to expiry, so if you current card has expired, the replacement should have already arrived.
For security reasons we can't view your account via the Forum, so to see what is happening with this one you can login to Online Banking and select the "Message us Now" tab between 7am - 6pm AWST Monday - Friday, or you can call our Contact Centre on 13 17 19 between 8am - 8pm your local time, 7 days a week.
Let me know how you go!