on 19-10-2018 10:33 AM
I have asked every day for over two weeks via chat and also by phone for an update on my transaction dispute, I was told well over 20 times that they have been asked to call me with an update To this point no correspondace from the chargeback team. Not an email. And definitely no phone call as they don not ring you which I was told today. After speaking to well over 20 agents who said we can only send them an email to call you sorry that's all we can do. It now seems as though they can only send them an email for no reason because they dont do phone calls.