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Card not showing in manage my cards

Posted by Nat1 Nat1
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Re: Card not showing in manage my cards

Posted by MegB MegB
Message 2 of 2 957 Views

Hi @Nat1, if the card's not showing in the 'Manage my cards' page of your online banking, it's likely this is the additional card for another's credit card account. Once the primary card holder activates their card, this will appear in your online banking for you to create your own PIN. 

As I'm unable to view your accounts via the Forum to confirm if this is the case, please log back into your online banking and hit the 'Message us now' button so our 24/7 365 online Messaging Team can look into this further for you. 

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