on 11-11-2015 01:04 PM
on 11-11-2015 02:21 PM
Hi @KitKat9582, we'd love to look into what's happened here for you. As we can't identify customers via the Forum I'm not able to see what may be happening however you can log into online banking to live chat with us or send us a BankMail message. Alternatively you can call us on 13 17 19 so we can look into this. Thanks!