on 04-01-2019 08:47 PM
I attempted to buy something using my MasterCard this afternoon and the merchant's machine received the message, Card Restricted.
Why would this be? I'd taken out
money from an ATM only an hour or so before this. I'm travelling in India right now.
on 07-01-2019 08:49 AM
Hi @Nicos, thanks for reaching out. I'm sorry to hear your card's not working and can appreciate this is concerning. Especially while you're in India.
So we can look into what's happening here, please log into your online banking and hit the 'Message us now' button located to the bottom of the screen. Our Online Messaging Team are available at any time to assist with this.