on 13-01-2017 07:02 PM
I have receieved my new eftpos card and need to activate it. I am overseas and not registered for SMS. the phone number for card activation, as shown on the front of my new card for overseas customers (+61894492840) is now de-activated and there is a recorded message saying to call the 131719. I can't call this number from overseas. Please give me an international phone number to call or another method to activate my card. I am overseas until March and want to be sure my card is ready for use when I return to Australia.
on 16-01-2017 09:46 AM
Hi @Jon, thanks for contacting us in regards to this. You can call our reverse charges international number +61 8 9486 4130 and one of our colleagues will help get this sorted for you. To use this number from outside Australia please contact the international operator in the country you are in and request to be put through to +61 8 9486 4130.
Please note: we have no control over any charges applied by the local or international telephone company for contacting the operator.