on 23-05-2018 07:28 PM
Id like to cancel a transaction that I made online as it is not working as intended. I tried contacting the seller and they have not responded.
The authorization charge was for A$5.51.
on 23-05-2018 09:14 AM
Hi @montetkon, I'm sorry to hear this.
Whilst we can't cancel a transaction once it has been debited, we can certainly dispute it on your behalf. This previous post of the Bankwest Forum will outline how you can request a transaction dispute, and contains a link to the required form.
Please let me know if you need any further info, I hope this is resolved for you quickly!
Was this helpful? Then give it 'Kudos'!
If your question was answered, select 'Accept as Solution' to make it easier for others to find.