on 01-02-2017 09:30 AM
I completed and submitted an application for a new credit card today, which was promptly approved (but i still have to submit my payslips for final confirmation), however I have realised that I entered in 2 pieces of information wrong and now wish to either amend or cancel the application and create a new one from scratch?
Is there an email I can use to contact to get this to happen? I am unable to use the phone for another week due to being out of service (work remotely), but would like to get this sorted ASAP.
on 01-02-2017 02:42 PM
Hi Steele, for security reasons we can't access or discuss your personal account information over the forum or email, so we do need to speak with you over the phone to look into this. Is there a number we can call you on (perhaps a work number or a landline phone)? If so please pop me an email with your full name, contact number and forum username to firstname.lastname@example.org and I will arrange for a specialist to call you and discuss this further.