on 07-12-2015 01:40 PM
Hi @leahm350, this is a little bit of a tricky one It's sometimes best to speak with us over the phone so we can view your account and the reason why this has been charged.
When you draw cash against the credit limit or utilise the funds transfer facilities via Bankwest Online Banking to transfer funds from your credit card account, it is deemed as a cash advance. For all cash advances, interest calculations commence immediately. Transactions made for gambling purposes including gambling chip purchases are also classified as cash advances.
A Cash Advance Fee of 2% or $4.00, whichever is the greater, will apply if the account is in debit after the withdrawal.
The interest only stops accruing on the cash advance amount when the credit card account is paid in full by a payout figure. This figure represents the current outstanding balance and accrued debit interest on your account. As interest calculates on a daily basis, this figure changes from day to day.
If you'd like to discuss with one of our specialists you can call our Contact Centre on 13 17 19 between 8am - 8pm your local time, or from overseas on +61 8 9449 2840.