Cards

[#1]

I have completed the transaction dispute form - have sent and submitted by adobe - but I see it says only fax - I do not have fax and am travelling - did the form get submitted - do I get notified?

[#2]

Hi @JD, may I ask where you submitted the form through to if not via Fax? I can then look into this for you. Thanks!

[#3]

Hi on the online dispute form it had fill and send and that is what I did so not sure how t,find out where to and if it went as it all looked automated and I just followed the prompts - it was all online through BankWest 

[#4]

I'm trying to find which form your submitted as our online form for transaction disputes does need to be faxed back. Do you happen to have a link of which form you sent that automatically went through? Alternatively if call us on 13 17 19 our team will be able to identify you to se what's happened. ^Sarah

[#5]

I'm in a similar situation, and who uses faxes any more?  Surely, like the other banks, there is an email address to which disputed transactions forms can be sent.

[#6]

Hi @Bob242, if you're unable to fax you can attach the file to a Bankmail message. Bankmail is accessed via your online banking on a computer. Hope that helps!