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Activate new card

Posted by Alleng81My Alleng81My
Message 1 of 10 3,544 Views

Having trouble activating a new debit card 

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Re: Activate new card

Posted by DanaeC DanaeC
Message 2 of 10 3,539 Views

Hi @Alleng81My, I'm sorry to hear you're having some trouble with this.

If you're registered with SMS Code Security, you can activate your card within your Online Banking via the "Self Service > Manage My Cards" tab. Please note you will need to be accessing the full site.

 

If not, our Contact Centre can help you to do this by calling 13 17 19 between 8am - 8pm your local time, 7 days a week.

 

Hope this helps!

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Re: Activate new card

Posted by anzacumhome anzacumhome
Message 3 of 10 3,366 Views
 
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Re: Activate new card

Posted by LyndsC LyndsC
Message 4 of 10 3,357 Views

Hi @anzacumhome, you can follow the steps listed above b y @DanaeC to activate a new card. Thanks!

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Re: Activate new card

Posted by Babygirl Babygirl
Message 5 of 10 2,363 Views

Need to activate my new card

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Re: Activate new card

Posted by LyndsC LyndsC
Message 6 of 10 2,356 Views

Hi @Babygirl, you'll need to follow the steps listed above by @DanaeC to activate your card - if you're unable to do this online, you'd need to give us a call on 13 17 19 and we can assist. Thanks!

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Re: Activate new card

Posted by woods woods
Message 7 of 10 691 Views

activate new card

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Re: Activate new card

Posted by DanaeC DanaeC
Message 8 of 10 621 Views

Hi @woods, as above if you're registered with SMS Code Security, you can activate your card within your Online Banking via the "Self Service > Manage My Cards" tab. Please note you will need to be accessing the full site.

If not, our Contact Centre can help you to do this by calling 13 17 19 - they're available 24/7.

Thanks!

 

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