Bankwest Forum

Ask a new question
New Member

Activate a credit or debit card

Posted by Maxpower2 Maxpower2
Message 1 of 2 1,851 Views

I have followed all the steps to activate my card and have since used it to conduct an eftpos transaction ($30) but when using a CBA ATM it did not issue any cash and instead informed me that my access to the account was  "restricted" by my banking institution?

0 Kudos

Re: Activate a credit or debit card

Posted by DanaeC DanaeC
Message 2 of 2 1,845 Views

Hi @Maxpower2, I'm sorry to hear this.


For security reasons via the Forum we can't view or provide any personal information to see why this may have happened, however it is certainly something that our Contact Centre can look into for you.


You can login to Online Banking from a PC and select the "Message us Now" button on your screen between 7am – 6pm AWST Monday – Friday for assistance with this. Alternatively, you can call 13 17 19 between 8am - 8pm your local time, 7 days a week.

Let me know how you go.

Was this helpful? Then give it 'Kudos'!

If your question was answered, select 'Accept as Solution' to make it easier for others to find.

0 Kudos
Ask a new question
Top kudoed contributors

Bankwest SWIFT code: BKWAAU6P
© 2019 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.