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Logging in issues

Posted by atul atul
Message 1 of 3 468 Views

I am currently away overeas, my mobile is on roaming and it costs me $1 a minute to call Sydney. I went onto bankwest web site and there is no email address that i can send emails to.

I am so frustrated i have been trying to long on for the past 2 weeks and getting error message that either the pan or password is incorrect. I is the same pan i have been using for a while.

Can anyone help so i can do my payments. I will close my bankwest account a soon as i get back to Sydney. all i had with this bank is one problem after the other

 

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Re: Logging in issues

Posted by LyndsC LyndsC
Message 2 of 3 464 Views

Hi Atul, for security reasons we can't discuss personal accounts over email or the forum, so we'd need to speak with you over the phone. If you have a number we can call you on (that doesnt cost you anything) you can send me an email with your details to forum@bankwest.com.au and I can arrange for a specialist to call you and look into this if you like? Thanks!

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Re: Logging in issues

Posted by cgm cgm
Message 3 of 3 458 Views

What other problems have you experienced @atul?

 

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